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Enhancing Your Guest Experience & Operations Across Your Hotel Portfolio – stayntouch

Enhancing Your Guest Experience & Operations Across Your Hotel Portfolio – stayntouch

Bernd: In the coming months, we plan to expand our multi-property capabilities even further, by adding multi-property configuration, reporting, and an availability module. Multi-property configuration will help hotels scale their business by streamlining the process of configuring new properties. Hoteliers will be able to copy room type, rate, and reservation data from an existing or template property and apply it to all properties within a chain, brand, or hotel group. They will also be able to copy existing rates, room types, and records to a new hotel on the go, or force new rates and room types to all properties within the `chain or specific group.

Multi-property reporting will also be added: By leveraging our existing enhancements in multi-property statistics, hoteliers will be able to quickly generate chain- or group-level insights, without having to run dozens of the same reports in different PMS instances. The multi-property availability screen will also be extremely helpful to front desk operators who need to book a guest into another hotel in the event of an overbooking, and for associates in call center booking rooms who need to quickly relay availability and rate information across the entire chain.