Someplace Nowhere, a not long ago opened club atop the Renaissance Resort in Chelsea, has occur under fireplace subsequent consumer issues about mismanagement at the venue and alleged discrimination by its bouncers.
The freshly opened location is found on the 38th and 39th floors of the Renaissance Hotel in Chelsea. The nightclub opened in July, at a time when a rooftop bar with an open-air pool really should have been a surefire strike. But considerably less than a thirty day period just after opening, the venue is now contending with dozens of shopper problems on Google and Yelp, detailing hrs-long waits at the doorway, past-moment reservation cancellations, and bouncers that allegedly have been turning absent clubgoers dependent on their race and appearance.
“I have in no way been so mistreated by a employees any where, and would not come back listed here if they paid me to,” 1 reviewer wrote on July 24, 2021.
In a assertion to Eater, Someplace Nowhere denied the problems. “Due to significant need, reservations are hugely encouraged at Somewhere Nowhere. Most people today who get there at the door without the need of a reservation do not gain entry. Company with a reservation are practically always admitted, pending venue capability. We do not make choices at the doorway based mostly on race.”
For Aniekeme Umoh, a buyer who tried out to take a look at Someplace Nowhere in July, her problems with the club commenced in the hours just before she arrived. Umoh suggests she acquired a get in touch with at 6:47 p.m. informing her that her reservation for 8 p.m. on Saturday experienced been cancelled owing to “renovations” at the nightclub, according to a voicemail information reviewed by Eater.
Umoh went to yet another club that evening, but later on in the night, she seen that Someplace Nowhere had posted a number of photographs and videos to its Instagram, which appeared to show the club entirely operational and packed with customers. She remaining a critique on Yelp about the encounter, which is when she found that multiple other Black customers experienced remaining 1-star ratings, describing incidents in which they say their reservations have been cancelled final-minute or their functions had been turned absent at the doorway.
“All they experienced accessibility to were being the names of the people who created the reservation,” Umoh suggests. “In my head, it’s not much-fetched to see a name of anyone who sounds foreign and deciding that you can terminate it.” She statements that she afterwards contacted the location by cellphone about the cancellation, and an employee explained to her that they were being not mindful of any renovations at the club that night.
Someplace Nowhere denied the account in a statement to Eater. “Our location occupies two floors, which are independent reservation bookings,” a spokesperson for the club reported. “Unfortunately, we did have a person flooring that was not operational that working day, and required to cancel current reservations for necessary repairs.”
Perenna King, who visited Somewhere Nowhere in July, promises that one particular of the venue’s bouncers was dismissive of two women of all ages of colour standing in line powering her, though allegedly demonstrating persistence and preference to the groups of white buyers about them. “They had been especially targeting folks of coloration at the door… and ushering in persons that they deemed acceptable for the club,” she suggests. King explained the venue’s clientele as typically white and attractive.
“They are selectively selecting like they only want white people today,” claims Monica Pham, who visited the nightclub on July 31. A number of reviewers on Yelp also declare to have witnessed or professional equivalent issues when interacting with bouncers at the venue. Someplace Nowhere declined to comment on specifics bordering its bouncers’ admittance methods.
The incidents surfaced among other problems about administration at the bar, earning it hard to say whether or not the venue’s alleged problems with prospects are confined to its BIPOC patrons. Other shoppers, who are not BIPOC, also noted tales of past-minute cancellations and getting turned away at the door in on the web reviews.
King, who is white, says that her reservation for 8:30 p.m. was cancelled considerably less than 30 minutes in advance of she arrived at the nightclub, immediately after she was presently en route, and the up coming working day she was billed a $50-for each-man or woman cancellation fee. Meanwhile, Pham, who is Vietnamese-American, statements that two of her buddies have been denied entrance to the nightclub simply because they have been “too unattractive,” she says, allegedly quoting a team member at the venue. Somewhere Nowhere declined to comment on this alleged incident.
A set of rules posted the venue’s web page states that “final admittance is at the discretion of the doorway host and Administration. Venue reserves the suitable to refuse entry to guests for any explanation, like but not confined to: underage patrons, noticeable intoxication, client presents a risk to himself or herself, or failure to adhere to dress code. All reservations are subject to doorman’s discretion.”
A one line on Someplace Nowhere’s web-site describes its costume code as “upscale” and “trendy.” As is the scenario with the venue’s reservation tips, “final admittance is at the discretion of the door host and management.”
Discrimination at clubs and other nightlife venues is notoriously challenging to prove, owing to the autonomy and discretion that quite a few bouncers wield. No matter, consumers have been turning to Google and Yelp to doc their ordeals at the venue. The club has 2.9 stars on Google and 1.5 stars on Yelp at the time of publishing. Reviews are quickly disabled from the nightclub’s Yelp web site due to an “unusual exercise warn,” as of September 8, 2021. “This business lately acquired amplified general public focus, which frequently means people today occur to this website page to article their views on the information,” in accordance to the warning.
Somewhere Nowhere arrives from hospitality group El Grupo SN, which also owns the Row House restaurant in Harlem and Hidden Lane, a Union Square bar and situations area. The group plans to open up a three-tale club, bar, and cafe identified as Gamehaus in Very long Island Metropolis this drop, in accordance to its web page.
Forward of Somewhere Nowhere’s opening in July, El Grupo SN co-founders Sameer Qureshi and Nathan Leong expressed their curiosity in building an inclusive area “that brazenly welcomes people and cultures,” according to an opening tale from Time Out. “Our concentration will be singularly on providing the ideal hospitality expertise to everyone that honors us with a visit,” Qureshi told the publication at the time.